Everything you see on screen was made using paper, cardboard and glue. To create the environment, a ten foot high model city was built by hand and by laser cutter, with each motor and light wired up individually, bringing the scenes to luminous life. Discover gardens in the sky, towers marooned high on an immense waterwheel, and houses dug precariously into cliffs. Begin by exploring the city, and using your ingenuity piece together all sorts of puzzling mechanisms to help the people who live in its unique world. If you’re still having issues with crashes we’re really sorry Īpp store purchased must be requested via Apple, if purchased from any other store, then please email us the receipt.Sequel to the award-winning game Lume, Lumino City begins where that game left off. Some older computers or devices like the iPad 2, iPhone 4s have limited RAM which may be causing the crashes. We’ve tried to get our games running on as many devices as possible. If there any any further issues, feel free to contact us here, making sure to let us know what device you are using. Make sure that you have more than 500mb free space. Try closing other apps, or restarting your device before launching the game. The most common cause of crashing is if too many other apps are running, particularly on older devices. My game is crashingįirstly, please make sure that you have an up-to-date version of the game, check the store for an update. You can easily fix it by restarting the app. This is an unfortunate quirk which appeared when iOS was updated. If this is not the situation you are in, the please get in contact and we can assist you another way. However, if you email a copy of your receipt to then we can give you a copy of the new version, and make sure all of the puzzles you have already paid for are unlocked. Unfortunately, this version no longer supports in-app purchases. The Google Play store recommended that we changed the way we sell KAMI, this means that if you paid when you first got the game, then it was an old version of the app, now called “KAMI Premium”. If you know that you use Game Center with KAMI 2 already on both devices, then you should be safe to uninstall / reinstall on the problem device and your progress should return when you sign back in. Hopefully it now runs much better on the problem device. Log back into Game Center and your account and your progress should be restored.ĥ. You are now safe to uninstall on the device which is having problems opening, and reinstall it there. This should copy your progress onto this second device and keep it safe.Ĥ. Install the game on your other device and sign into Game Center there (it sounds like you already have it on two devices in this case). Go to the Settings page and click the Game Centre Logo to do this. Sign into Game Center with KAMI 2 on your device with the most progress. If the app looks like it’s crashed on startup, please wait for 5-10 minutes, for some people the menu then appears.Ģ. Note: It’s also a good idea to make a note of any KAMI 2 username / password you have so you can log back into that when you reinstall.ġ. The safest way to get this working again without losing progress is using Game Center, and doing the following, if you have two devices which run iOS. IOS15 seems to have caused the issue when it installs, but a reinstall of the KAMI 2 app usually fixes it.
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